The adult social care sector continues to face unprecedented workforce challenges: high turnover, increasing regulatory pressure, and the growing demand for high-quality, person-centred care. A robust HR function is no longer a luxury but a necessity for care homes to thrive.

The Care Quality Commission (CQC), Skills for Care, and the Department of Health and Social Care all emphasise the critical role of well-supported, well-trained, and well-led staff in achieving excellence in care. Our consultancy seeks to bridge the gap between policy expectations and day-to-day operational realities.

 

HR advisory services have in the past received poor feedback due to bland textbook responses that have left managers feeling frustrated at the lack of commercialisation and ability to be able to address situations proactively. 

Richard Preston HR Consultancy services is different, firstly it specialises in the care sector and I have the knowledge, background and experience from both a HR as well as operational perspective to understand the level of advice and options that managers seek to be able to manage their workforce effectively.

A good HR advisory service can bring many benefits to support managers and allow them to focus on the resident care and profitability of the business.

 

Benefits to Care Homes

• Enhanced regulatory readiness (CQC inspections)
• Reduced staff turnover and recruitment costs
• Minimise the risk of employment tribunals
• Remove the risk of right to work compliance and potential fines and action from the Home Office
• Improved employee satisfaction and performance
• Access to strategic leadership and HR best practice
• Stronger reputation and ratings within the local authority and public sphere